We offer a 30-day return policy on all Gemini Lights products.

US and Canadian Orders
If you've ordered from our online store and have yet to receive your package in the mail, you may refuse the package and it will be safely returned to us.

If you've already accepted the package, please contact us within 30 days of receiving the package to request a return label from our Customer Support Team.

Contact Customer Support Team

The product must be undamaged and in new condition to qualify for a refund. Once a return label has been provided, the package must be mailed within seven days. Please note, shipping fees will not be included in the refund.

International Orders
If you've ordered from our online store and have yet to receive your package in the mail, you may refuse the package and it will be returned safely to us. If you've already accepted the package, please return all items in it's original packaging and mail to our address. 

Gemini Lights (RMA XXXX)
300-1095 McKenzie Ave
Victoria, BC V8P 2L5
Canada

Please contact our Customer Support Team to return or exchange your order. An RMA number will be provided and used in the mailing address.

Contact Customer Support Team

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